Smart Solutions Overview

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Featured Customers

Customers successes with InterWeave Smart Solutions

Simple, Rapid, Extensible

We support companies in over 20 countries worldwide and consistently provide new Solutions in CRM, Financial, ERP, eCommerce, On-Demand Subscription Billing, Telephony, Customer Support, Payment Processing Gateway, Database Gateway a nd more. Clients range in size from pre-revenue start-ups to multi-billion dollar global enterprises, from numerous industries.


DeepVac, Inc.

DeepVac was looking for a very tightly integrated solution to integrate Salesforce.com to Quickbooks, bi-directionally - and reconciled in real-time.


Salesforce to Quickbooks integration via InterWeave Smart Solutions.

Challenge

  • Needed hosted, bi-directional synchronization between Salesforce.com and their resident Quickbooks Application Needed real-time information available in both systems Required effective tracking & management of account, opportunities, contacts and product data Required ease-of-control in scheduling integration transactions
  • Other key requirements included complete self-service capabilities and total configuration flexibility

Solutions

  • Register their company and configure their Salesforce to Quickbooks custom Solution via configuration in The InterWeave Solutions Portal Select the right configuration parameters for their needs - and then generate their custom Solution Moved from decision to full deployment in a short timeframe
  • Required ease-of-control in scheduling integration transactions Online, real-time integration between all objects in Salesforce with all objects in Quickbooks, uni or bi-directionally, at the data, data format and data hierarchy levels
  • The Integration Manager Console allows easy integration scheduling

Results

  • A fully integrated CRM/Financial Application at a fraction of the cost, time, & risk of traditional "all-in-one" applications Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Management and Financial teams spend less time gathering information, more time providing better customer service
"After two years of working with another company who delivered a cumbersome scheduling program but made up for it with such a seriously flawed integration side that caused one financial nightmare after another, I had to go elsewhere. They looked and sounded so good on the surface, even have daily 'classes' on the web, but when it came to my business they failed to deliver. "I found SalesForce and five and a half months after signing with them I was finally up and running. Five months later the synchronization provider I was using went belly up and I had to look elsewhere. I decided on InterWeave. Now I have an integration program that is easy to use, delivers exactly what I want, and is written in plain English."

My name is Jane Gyorgy and I am the VP and CFO of DeepVac Inc, a California Corporation, and you can phone me directly at 415-663-8646. For details about my company visit our website at www.deepvac.com.


AnythingWeather Communications, Inc.

Anything Weather has been working with Salesforce and Quickbooks separately for a couple of years. Their increasing business required an automation integration Solution, bi-directionally, adn reconciled in real-time between these two applications. In addition, they need real-time and ACH Credit Card processing in Salesforce.  


Salesforce_Credit Card Processing Gateway_Quickbooks integration via InterWeave Smart Solutions.

Challenge

  • As our business is growing rapidly, entering accounts, contacts, opportunities, products in Salesforce, and then re-entering and converting all this information for Quickbooks entry was distracting, error-prone, inefficient and not a core business process. We required an automated integration Solution, one that would adhere to our work flow, business processes and one that we could manage, monitor and maintain. We looked at a number of products that performed direct synchronization of fields between Salesforce and Quickbooks, but we required much more than that; we required a Solution that we could configure exactly the way we wanted to – we found InterWeave Smart Solutions. In addition, we needed real-time and ACH Credit Card processing in Salesforce to connect with our MSP – Authorize.net.

Solutions

  • We choose the Enterprise model of the Salesforce_Quickbooks Smart Solution by InterWeave with the integrated Credit Card Processing Gateway. Our sales team can now easily create an Account, build the Opportunity (with Product line items), enter the customers credit card information and do a real-time credit card authorization and close the sale (closed won status). The information automatically goes to Quickbooks in the exact format we configured and builds Sales Order, Receipts, Invoices, PO’s, etc. – in real-time. For the first time, we have complete control over our integrated processes and data. If we need to change or add function, we simply log into the Portal and make our configuration changes. .

Results

  • Full, automated integration for my Salesforce/Credit Card Processing/Quickbooks for my sales and accounting teams at a fraction of the cost, time, & risk of traditional "all-in-one" applications Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Management and Financial teams spend less time gathering information, more time providing better customer service

"The patience, support and guidance provided by the InterWeave Smart Support group has been exemplary. GTM meetings were easily scheduled, new feature request were implemented and we’re up and running with exactly the Solution that works for us. We just signed for the eCommerce Gateway to integrate our eCommerce store data into our Salesforce and Quickbooks and now we’re looking at the Database Gateway to connect to our SQL database."

My name is Gregg Potter, and I am the President and Lead Meteorologist of AnythingWeather Communications, Inc. You can contact me at (760) 340-6989. For details about my company visit our website at http://www.anythingweather.com/default.aspx.


Mr. Computer Man

Mr. Computer Man was looking for a very tightly integrated solution to integrate Salesforce.com to Quickbooks, bi-directionally - and reconciled in real-time.


Salesforce to Quickbooks integration via InterWeave Smart Solutions.

Challenge

  • For years we were entering service work in our CRM and later invoicing that work in a separate system. We would dedicate an entire weekend just to re-key account names and the details of work performed earlier in the week. The work was tedious, frequently toggling between two disparate systems. The process was also error-prone resulting in expensive delays. We demoed a number of products that performed regular cron-like batches to synchronize data between Salesforce and Quickbooks but found this method slow at best. Then we discovered Integration Technologies' Salesforce to QuickBooks integration.

Solutions

  • The Salesforce to Quickbooks integration solution by InterWeave gives us a true 360 degree view of our clients. This amazing tool allows us to move beyond just invoicing work to controlling cash flow. Because Salesforce to Quickbooks provides true integration with Salesforce.com, we can analyze client payment habits using Salesforce.com's reporting features, we can automatically fire invoices and receipts using workflows and best of all, we have control of the data! If our processes change, we can modify our integration accordingly in a matter of a few clicks.

Results

  • A fully integrated CRM/Financial Application at a fraction of the cost, time, & risk of traditional "all-in-one" applications Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Management and Financial teams spend less time gathering information, more time providing better customer service

"We are a small company of four but you wouldn't know that based on the level of attention we received from Integration Technologies. Bruce Magown, Dmytro Zotkin and their team worked with us for months to build the perfect solution. They were patient, attentive and implemented many of the features we requested. The return on investment of this product exceeded our most lofty expectation. How do you measure the value of a weekend with your kids? I'm not sure, but Integration Technologies gave it back to me. "

My name is Paul Luckett and I am the Chief Accountabilty of Mr. Computer Man, a Texas corporation. You can contact me at 662-338-9000 x3010. For details about my company visit our website at www.mrcomputermanusa.com.


Prosper Learning, LLC.

Prosper was looking for a very tightly integrated MySQL database to Salesforce.com CRM solution. They had tried others with no success. InterWeave gives Prosper Learning the solution it was looking for; Lead and Order Management and CRM - integrated and reconciled in real-time.


MySQL database to Salesforce.com CRM via InterWeave Smart Solutions.

Challenge

  • Needed hosted, bi-directional synchronization between Salesforce.com and Prospers in-house MySQL Lead and Order Database Needed real-time information available in both systems Required effective tracking & management of customer, lead and order Required ease-of-control in scheduling integration transactions
  • Other key requirements included cost-effectiveness & rapid deployment

Solutions

  • Implemented salesforce.com with InterWeave Solutions for their world-wide sales team Hosted the integrated Solution with Rackspace Managed Hosting Moved from decision to full deployment in a short timeframe Required ease-of-control in scheduling integration transactions Online, real-time access to customer and lead information from any location
  • The Integration Manager Console allows easy integration scheduling

Results

  • A fully integrated CRM Solution at a fraction of the cost, time, & risk of traditional client-server systems Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Sales teams spend less time gathering information, more time selling & providing better customer service
"When looking for an integrated CRM solution, we were highly impressed by InterWeave's ability to build and support the integration Solution we required. We had worked with other companies, but with no results. The InterWeave Solutions Portal provides ease of use, flexibility, and quick implementation. The Salesforce.com integrated solution offered immediate benefits that traditional software systems couldn't provide. Our sales team was promptly able to reallocate their time from gathering information to more selling and better customer care."

Lance Pearson, Project Director, Prosper Learning, LLC.


Simple Truths, LLC.

Simple Truths was looking for an integrated Order Management and Financial Application Solution - reconciled in real-time. Integrated Order Management from Nexternal, Financial application is Sage ACCPAC.


Nexternal Order Management system to Sage ACCPAC via InterWeave Smart Solutions.

Challenge

  • Needed hosted, bi-directional synchronization between Nexternal Order Management and the SAGE ACCPAC Financial Application Needed real-time information available in both systems Required effective tracking & management of customer, order and financial data Required ease-of-control in scheduling integration transactions
  • Other key requirements included cost-effectiveness & rapid deployment

Solutions

  • Implemented the Nexternal_Sage ACCPAC integration Solution via the InterWeave Solutions Portal Hosted the integrated Solution with Rackspace Managed Hosting Moved from decision to full deployment in a short timeframe Online, real-time access to customer and lead information from any location
  • The Integration Manager Console allows easy integration scheduling

Results

  • A fully integrated CRM Solution at a fraction of the cost, time, & risk of traditional client-server systems Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Sales teams and Financial team spends less time gathering information, more time selling & providing better customer service
"The integration Solution by InterWeave provides a 2-way, bi-directional synchronization between the Nexternal Order Management System and the SAGE ACCPAC Financial Application. We've been able to reduce head-count, automate our Invoice procedures and basically simplified our business processes. The implementation of the InterWeave Solutions has allowed us to take our business to he next level. We are pleased to be an InterWeave customer."

CEO, Simple Truths, LLC.


Luxurio, Inc.

Luxurio was looking for a very tightly integrated solution to integrate Salesforce.com to Quickbooks, bi-directionally and reconciled in real-time. Salesforce to Quickbooks integration via The InterWeave Solutions Portal.


The Salesforce_Quickbooks Solution creates a bi-directional, real-time bridge between your data in Salesforce and your Quickbooks.

Challenge

  • Required effective tracking & management of account, opportunities, contacts and product data Needed real-time information available in both systems Required effective tracking & management of account, opportunities, contacts and product data Moved from decision to full deployment in a short timeframe
  • Online, real-time integration between all objects in Salesforce with all objects in Quickbooks, uni or bi-directionally, at the data, data format and data hierarchy levels

Solutions

  • Register their company and configure their Salesforce to Quickbooks custom Solution via configuration in The InterWeave Solutions Portal Select the right configuration parameters for their needs - and then generate their custom Solution Required effective tracking & management of account, opportunities, contacts and product data Required ease-of-control in scheduling integration transactions Other key requirements included complete self-service capabilities and total configuration flexibility
  • The Integration Manager Console allows easy integration scheduling

Results

  • A fully integrated CRM/Financial Application at a fraction of the cost, time, & risk of traditional "all-in-one" applications Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Management and Financial teams spend less time gathering information, more time providing better customer service
  • Required ease-of-control in scheduling integration transactions
"We launched our luxury property website in August, 07 (www.lux.com) and were looking for a very tight integration between Salesforce and our Quickbooks. Additionally, we were looking for a complete outsourced model. The InterWeave team not only provided us the most comprehensive "Self-Service SaaS" configuration model (which allows us to configure our own integration) but introduced us to ITX Corp., the MSP vendor for our Quickbooks hosting (at a great price-point). Comprehensive Offering, Service, 24/7 Support, Automated Error Management, Automated Connection Monitoring - the list goes on and on. The only choice is InterWeave "It's not a luxury - it's a necessity." Michael Murphy, President Luxurio Inc. My direct phone is 1 877-LUX-PROP or visit our website at www.Lux.com.

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