 
|
Featured Customers
Customers successes with InterWeave Smart Solutions
Simple, Rapid, Extensible
We support companies in over 20 countries worldwide and consistently provide new Solutions in CRM, Financial, ERP, eCommerce, On-Demand Subscription Billing, Telephony, Customer Support, Payment Processing Gateway, Database Gateway and more. Clients range in size from pre-revenue start-ups to multi-billion dollar global enterprises, from numerous industries.
Customer Quotes
Bruce,
"We are a 100% satisfied with your assistance. Dmytro and you were very helpful and we always recommend InterWeave and Ernie Maldonado fom Alagodo, LLC. also made a great job."
Paul Medina Freeman, Territory Manager, Vidrepur Glass Mosaic
Case Studies
Commercial Insurance Group, LLC.
Commercial Insurance Group offers its customers across teh Rocky Mountains access to the markets they NEED to suceed in these economic times.
They are new to Salesforce and Quickbooks, but a growing business required:
- A sophisticated integration Solution between Salesforce and Quickbooks, bi-directionally and reconciled in real-time,
- Real-time Credit Card and ACH processing with both Scheduled and Recurring Payments options, and receiving and processing payments in Salesforce,
- Integration of complex state and usage taxes, at opportunity level in the Invoice, with offsets automatically created for commissioned agents.
They choose InterWeave.
Salesforce_CC Processing Gateway_Quickbooks Integration via InterWeave Smart Solutions.
Challenge
- Commercial Insurance’s business was growing rapidly, their existing “All-In-One” application provided no flexibility when customization was needed. They needed seamless integration between their front and back office systems. They chose Salesforce and QuickBooks. They also needed a highly flexible integration solution that provided seamless integration between their Salesforce and QuickBooks, one that would adhere to their choice of work flow, business processes, and with custom fields and objects that they could manage, monitor and maintain.
Solutions
- Commercial Insurance chose the Enterprise model of the Salesforce_Quickbooks Smart Solution and the Smart Payment Gateway for their Credit Card processing. Commercial Insurance had Salesforce implemented to meet their specific needs; supporting and processing insurance policies for their customers and agents. Extensive custom fields were added to their Opportunity and Product Objects, to provide a complete picture of what a consummated insurance policy transaction is - complete with Conga Composer to provide a composite invoice for the customer. Once the Opportunity stage was set to closed won, InterWeave brings the data to QuickBooks and creates invoices with state tax and usage tax as line items and showing the commissioned agent’s commission as a negative. The custom workflow and logic was added to Commercial insurance’s Solution as configurable options to provide flexibility in the future.
Results
- Full, automated integration between front and back office systems. Salesforce_Credit Card Processing_Quickbooks allows Commercial Insurance team to have the right information and process in the applications they are working in, with all data transparently communicated in real-time. This Solution provided the Commercial Insurance team the platform to delver outstanding service to customers & prospects at a fraction of the cost, time, & risk of traditional "all-in-one" applications.
- Management and Financial teams spend less time gathering information, more time providing better customer service
"The InterWeave team worked with me to create the very best Salesforce has to offer integrated with QuickBooks. The team continually provided support and guidance (Best Practices) and followed up on every item. GTM meetings were easily scheduled, new feature request were implemented and we’re up and running with the exact Solution that works for us.
My name is Martin Burlingame, President, Commercial Insurance Group, LLC. You can contact me at (303)-900-2960. For details about my company visit our website at www.cig-llc.biz.
St. Barth Properties, Inc.
St. Barth Properties is now in its 22nd year creating and delivering its signature dream vacations to a growing international clientele – exclusively on the island of St. Barth. The company represents a portfolio of over 150 private villas, a distinctive collection of elegant hotels – The Hotels of St. Barth – and offers a full range of concierge services. The have been working with Salesforce and Quickbooks separately for a couple of years, but a growing business required:
- A sophisticated integration Solution between Salesforce and Quickbooks, bi-directionally and reconciled in real-time,
- Real-time Credit Card and ACH processing with both Scheduled and Recurring Payments options, and receiving and processing payments in Salesforce,
- An FTP integration from their foreign web site to Salesforce, and
- An integration between Salesforce and their US based web site.
They choose InterWeave.
Salesforce_CC Processing Gateway_Quickbooks_FTP Integration via InterWeave Smart Solutions.
Challenge
- St. Barth is not your average customer. With their business rapidly growing they needed seamless integration between their front, middle and back office systems. Their front office is Salesforce, highly customized, the web sites (2 of them) are the middle office and the back office is QuickBooks. Entering customer and financial data in four separate applications was becoming a very large problem for St. Barth Properties; they required an automated integration Solution, one that would adhere to their work flow, business processes, and with their custom objects that they could manage, monitor and maintain.
Solutions
- St. Barth chose the Enterprise model of the Salesforce_Quickbooks Smart Solution, the Credit Card Payment Gateway and the Database Gateway. Our international, multi-location sales team can now easily create Accounts, build the Reservation (Opportunity custom with Product line items), enter the customers credit card information and do real-time credit card authorizations, scheduled and recurring payments - providing a complete service from the customer – all from Salesforce. Information automatically goes to Quickbooks in the exact format we configured and builds Sales Order, Receipts, Invoices, etc. – in real-time. For the first time, we have complete control over our integrated processes and data. If we need to change or add function, we simply log into the Portal and make our configuration changes.
Results
- Full, automated integration between my front, middle and back office systems. Salesforce_Credit Card Processing_Quickbooks_FTP allows my sales and accounting teams to have the right information and process in the application they are working in, with all data transparently communicated to all applications in real-time. This allows us to deliver outstanding service to customers & prospects at a fraction of the cost, time, & risk of traditional "all-in-one" applications.
- Management and Financial teams spend less time gathering information, more time providing better customer service
"It is a pleasure to work with InterWeave team. The support and guidance (Best Practices) provided has been exemplary. GTM meetings were easily scheduled, new feature request were implemented and we’re up and running with the exact Solution that works for us. We completed three out of the four integrations; we’re now starting the Salesforce to Web Site Solution."
My name is Tom Smyth, , Vice President, St. Barth Properties, Inc. You can contact me at (508)-570-4127. For details about my company visit our website at http://www.stbarth.com/default.htm
BlS ELS Eldercare Financial Solution
I have been using Pervasive DataSynch. I am not happy because it is not a true integration and it is slow. Every time I need to synch, I have to close Quickbooks. It takes a long time for it to reopen. I am wasting a lot of time. If I were to switch to your app, how would it deal with the Pervasive data that is in the records? Is there a migration path?
Salesforce to Quickbooks integration via InterWeave Smart Solutions.
Challenge
- Customer needed hosted, bi-directional synchronization between Salesforce.com and their resident Quickbooks Application
- Needed real-time information available in both systems Required effective tracking & management of accounts, contacts and opportunities
- Required ease-of-control in scheduling integration transactions
- Other key requirements included complete self-service capabilities and total configuration flexibility
Solutions
- Register their company and configure their Salesforce to Quickbooks custom Solution via configuration in The InterWeave Solutions Portal. Select the right configuration parameters for their needs - and then generate their custom Solution. Moved from decision to production in my timeframe
- Required ease-of-control in scheduling integration transactions Online, real-time integration between all objects in Salesforce with all objects in Quickbooks, uni or bi-directionally, at the data, data format and data hierarchy levels
- Customer selected the InterWeave Small Business model. Whenever they want to integrate, they just click the button.
Results
- A fully integrated CRM/Financial Application at a fraction of the cost, time, risk and headache of other " traditional synchronization products"
- Information is where it needs to be - at the right time, in the right format and for the right people
- Personally, I'm much happier now
"Above is the email we sent to InterWeave. As you can see, I wasn’t happy. InterWeave came in, helped us connect and configure. We selected the InterWeave Small Business Edition – this provided us Accounts, Person Accounts, Opportunities to Jobs, Sales Orders Invoices, Sales Receipts, Estimates, Checks, Purchase Orders, Products to Items, Cases and more. We’re starting with Person Accounts, Invoices and Sales Orders. If we need more, we simply activate the integration flow that we want. In addition to a wonderful Solution, InterWeave gave us support and advice. Now I’m happy. I rate InterWeave 5 out of 5".
DeepVac, Inc.
DeepVac was looking for a very tightly integrated solution to integrate Salesforce.com to Quickbooks, bi-directionally - and reconciled in real-time.
Salesforce to Quickbooks integration via InterWeave Smart Solutions.
Challenge
- Needed hosted, bi-directional synchronization between Salesforce.com and their resident Quickbooks Application Needed real-time information available in both systems Required effective tracking & management of account, opportunities, contacts and product data Required ease-of-control in scheduling integration transactions
- Other key requirements included complete self-service capabilities and total configuration flexibility
Solutions
- Register their company and configure their Salesforce to Quickbooks custom Solution via configuration in The InterWeave Solutions Portal Select the right configuration parameters for their needs - and then generate their custom Solution Moved from decision to full deployment in a short timeframe
- Required ease-of-control in scheduling integration transactions Online, real-time integration between all objects in Salesforce with all objects in Quickbooks, uni or bi-directionally, at the data, data format and data hierarchy levels
- The Integration Manager Console allows easy integration scheduling
Results
- A fully integrated CRM/Financial Application at a fraction of the cost, time, & risk of traditional "all-in-one" applications Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
- Management and Financial teams spend less time gathering information, more time providing better customer service
"After two years of working with another company who delivered a cumbersome scheduling program but made up for it with such a seriously flawed integration side that caused one financial nightmare after another, I had to go elsewhere. They looked and sounded so good on the surface, even have daily 'classes' on the web, but when it came to my business they failed to deliver. "I found SalesForce and five and a half months after signing with them I was finally up and running. Five months later the synchronization provider I was using went belly up and I had to look elsewhere. I decided on InterWeave. Now I have an integration program that is easy to use, delivers exactly what I want, and is written in plain English."
My name is Jane Gyorgy and I am the VP and CFO of DeepVac Inc, a California Corporation, and you can phone me directly at 415-663-8646. For details about my company visit our website at www.deepvac.com.
AnythingWeather Communications, Inc.
Anything Weather has been working with Salesforce and Quickbooks separately for a couple of years. Their increasing business required an automation integration Solution, bi-directionally, and reconciled in real-time between these two applications. In addition, they need real-time and ACH Credit Card processing in Salesforce.
Salesforce_Credit Card Processing Gateway_Quickbooks integration via InterWeave Smart Solutions.
Challenge
- As our business is growing rapidly, entering accounts, contacts, opportunities, products in Salesforce, and then re-entering and converting all this information for Quickbooks entry was distracting, error-prone, inefficient and not a core business process. We required an automated integration Solution, one that would adhere to our work flow, business processes and one that we could manage, monitor and maintain. We looked at a number of products that performed direct synchronization of fields between Salesforce and Quickbooks, but we required much more than that; we required a Solution that we could configure exactly the way we wanted to – we found InterWeave Smart Solutions. In addition, we needed real-time and ACH Credit Card processing in Salesforce to connect with our MSP – Authorize.net.
Solutions
- We choose the Enterprise model of the Salesforce_Quickbooks Smart Solution by InterWeave with the integrated Credit Card Processing Gateway. Our sales team can now easily create an Account, build the Opportunity (with Product line items), enter the customers credit card information and do a real-time credit card authorization and close the sale (closed won status). The information automatically goes to Quickbooks in the exact format we configured and builds Sales Order, Receipts, Invoices, PO’s, etc. – in real-time. For the first time, we have complete control over our integrated processes and data. If we need to change or add function, we simply log into the Portal and make our configuration changes.
Results
- Full, automated integration for my Salesforce/Credit Card Processing/Quickbooks for my sales and accounting teams at a fraction of the cost, time, & risk of traditional "all-in-one" applications Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
- Management and Financial teams spend less time gathering information, more time providing better customer service
"The patience, support and guidance provided by the InterWeave Smart Support group has been exemplary. GTM meetings were easily scheduled, new feature request were implemented and we’re up and running with exactly the Solution that works for us. We just signed for the eCommerce Gateway to integrate our Magento eCommerce store data into our Salesforce and Quickbooks and now we’re looking at the Database Gateway to connect to our SQL database."
My name is Gregg Potter, and I am the President and Lead Meteorologist of AnythingWeather Communications, Inc. You can contact me at (760) 340-6989. For details about my company visit our website at http://www.anythingweather.com/default.aspx.
Simple Truths, LLC.
Simple Truths was looking for an integrated Order Management and Financial Application Solution - reconciled in real-time. Integrated Order Management from Nexternal, Financial application is Sage ACCPAC.
Nexternal Order Management system to Sage ACCPAC via InterWeave Smart Solutions.
Challenge
- Needed hosted, bi-directional synchronization between Nexternal Order Management and the SAGE ACCPAC Financial Application Needed real-time information available in both systems Required effective tracking & management of customer, order and financial data Required ease-of-control in scheduling integration transactions
- Other key requirements included cost-effectiveness & rapid deployment
Solutions
- Implemented the Nexternal_Sage ACCPAC integration Solution via the InterWeave Solutions Portal Hosted the integrated Solution with Rackspace Managed Hosting Moved from decision to full deployment in a short timeframe Online, real-time access to customer and lead information from any location
- The Integration Manager Console allows easy integration scheduling
Results
- A fully integrated CRM Solution at a fraction of the cost, time, & risk of traditional client-server systems Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
- Sales teams and Financial team spends less time gathering information, more time selling & providing better customer service
"The integration Solution by InterWeave provides a 2-way, bi-directional synchronization between the Nexternal Order Management System and the SAGE ACCPAC Financial Application. We've been able to reduce head-count, automate our Invoice procedures and basically simplified our business processes. The implementation of the InterWeave Solutions has allowed us to take our business to he next level. We are pleased to be an InterWeave customer."
CEO, Simple Truths, LLC.
Prosper Learning, LLC.
Prosper was looking for a very tightly integrated MySQL database to Salesforce.com CRM solution. They had tried others with no success. InterWeave gives Prosper Learning the solution it was looking for; Lead and Order Management and CRM - integrated and reconciled in real-time.
MySQL database to Salesforce.com CRM via InterWeave Smart Solutions.
Challenge
- Needed hosted, bi-directional synchronization between Salesforce.com and Prospers in-house MySQL Lead and Order Database Needed real-time information available in both systems Required effective tracking & management of customer, lead and order Required ease-of-control in scheduling integration transactions
- Other key requirements included cost-effectiveness & rapid deployment
Solutions
- Implemented salesforce.com with InterWeave Solutions for their world-wide sales team Hosted the integrated Solution with Rackspace Managed Hosting Moved from decision to full deployment in a short timeframe Required ease-of-control in scheduling integration transactions Online, real-time access to customer and lead information from any location
- The Integration Manager Console allows easy integration scheduling
Results
- A fully integrated CRM Solution at a fraction of the cost, time, & risk of traditional client-server systems Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
- Sales teams spend less time gathering information, more time selling & providing better customer service
"When looking for an integrated CRM solution, we were highly impressed by InterWeave's ability to build and support the integration Solution we required. We had worked with other companies, but with no results. The InterWeave Solutions Portal provides ease of use, flexibility, and quick implementation. The Salesforce.com integrated solution offered immediate benefits that traditional software systems couldn't provide. Our sales team was promptly able to reallocate their time from gathering information to more selling and better customer care."
Lance Pearson, Project Director, Prosper Learning, LLC.
Luxurio, Inc.
Luxurio was looking for a very tightly integrated solution to integrate Salesforce.com to Quickbooks, bi-directionally and reconciled in real-time. Salesforce to Quickbooks integration via The InterWeave Solutions Portal.
The Salesforce_Quickbooks Solution creates a bi-directional, real-time bridge between your data in Salesforce and your Quickbooks.
Challenge
- Required effective tracking & management of account, opportunities, contacts and product data Needed real-time information available in both systems Required effective tracking & management of account, opportunities, contacts and product data Moved from decision to full deployment in a short timeframe
- Online, real-time integration between all objects in Salesforce with all objects in Quickbooks, uni or bi-directionally, at the data, data format and data hierarchy levels
Solutions
- Register their company and configure their Salesforce to Quickbooks custom Solution via configuration in The InterWeave Solutions Portal Select the right configuration parameters for their needs - and then generate their custom Solution Required effective tracking & management of account, opportunities, contacts and product data Required ease-of-control in scheduling integration transactions Other key requirements included complete self-service capabilities and total configuration flexibility
- The Integration Manager Console allows easy integration scheduling
Results
- A fully integrated CRM/Financial Application at a fraction of the cost, time, & risk of traditional "all-in-one" applications Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
- Management and Financial teams spend less time gathering information, more time providing better customer service
- Required ease-of-control in scheduling integration transactions
"We launched our luxury property website in August, 07 (www.lux.com) and were looking for a very tight integration between Salesforce and our Quickbooks. Additionally, we were looking for a complete outsourced model. The InterWeave team not only provided us the most comprehensive "Self-Service SaaS" configuration model (which allows us to configure our own integration) but introduced us to ITX Corp., the MSP vendor for our Quickbooks hosting (at a great price-point). Comprehensive Offering, Service, 24/7 Support, Automated Error Management, Automated Connection Monitoring - the list goes on and on. The only choice is InterWeave "It's not a luxury - it's a necessity." Michael Murphy, President Luxurio Inc. My direct phone is 1 877-LUX-PROP or visit our website at www.Lux.com. |
Smart Links
|
