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Featured Customers

Customers successes with InterWeave Smart Solutions

Simple, Rapid, Extensible

We support companies in over 20 countries worldwide and consistently provide new Solutions in CRM, Financial, ERP, eCommerce, On-Demand Subscription Billing, Telephony, Customer Support, Payment Processing Gateway, Database Gateway a nd more. Clients range in size from pre-revenue start-ups to multi-billion dollar global enterprises, from numerous industries.


DeepVac, Inc.

DeepVac was looking for a very tightly integrated solution to integrate Salesforce.com to Quickbooks, bi-directionally - and reconciled in real-time.


Salesforce to Quickbooks integration via InterWeave Smart Solutions.

Challenge

  • Needed hosted, bi-directional synchronization between Salesforce.com and their resident Quickbooks Application Needed real-time information available in both systems Required effective tracking & management of account, opportunities, contacts and product data Required ease-of-control in scheduling integration transactions
  • Other key requirements included complete self-service capabilities and total configuration flexibility

Solutions

  • Register their company and configure their Salesforce to Quickbooks custom Solution via configuration in The InterWeave Solutions Portal Select the right configuration parameters for their needs - and then generate their custom Solution Moved from decision to full deployment in a short timeframe
  • Required ease-of-control in scheduling integration transactions Online, real-time integration between all objects in Salesforce with all objects in Quickbooks, uni or bi-directionally, at the data, data format and data hierarchy levels
  • The Integration Manager Console allows easy integration scheduling

Results

  • A fully integrated CRM/Financial Application at a fraction of the cost, time, & risk of traditional "all-in-one" applications Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Management and Financial teams spend less time gathering information, more time providing better customer service
"After two years of working with another company who delivered a cumbersome scheduling program but made up for it with such a seriously flawed integration side that caused one financial nightmare after another, I had to go elsewhere. They looked and sounded so good on the surface, even have daily 'classes' on the web, but when it came to my business they failed to deliver. "I found SalesForce and five and a half months after signing with them I was finally up and running. Five months later the synchronization provider I was using went belly up and I had to look elsewhere. I decided on InterWeave. Now I have an integration program that is easy to use, delivers exactly what I want, and is written in plain English."

My name is Jane Gyorgy and I am the VP and CFO of DeepVac Inc, a California Corporation, and you can phone me directly at 415-663-8646. For details about my company visit our website at www.deepvac.com.


Olejo, Inc.

Our company is growing very rapidly and we needed an integration solution for our Salesforce CRM application, Credit Card Processor and Quickbooks. We were referred to InterWeave by Salesforce.com


Salesforce to Quickbooks integration via InterWeave Smart Solutions.

Requirements

We were looking for:

  • A Solution that was pre-built - between Salesforce, Quickbooks and other applications like credit cards, ecommerce and databases
  • A Solution that had the business processes, workflow logic and mapping in a flexible form that could be configured to our requirements
  • A Solution that was configurable by us with picklists, drop downs and/or custom fields
  • A Solution that we could modify as our business processes or work flow change – so we adapt and streamline our business – so does our Solution
  • A Solution that would integrate Salesforce with our Merchant Services Provider – First Data – for real time Credit Card and ACH processing
  • A Solution that was outsourced - no software, no hardware, no developers, no overhead – just outstanding support at the application level(s)

My Experience

The User Interface

  • The Solution models are waiting for you to configure. Each model has the appropriate objects that you can select uni or bi-directional integration. Upon selection – picklists, drop downs, custom fields – you configure exactly what you want.

Ease of use

  • The Solution is completely configurable, (based on the model you choose) of function, features, processes, etc.

SmartSupport

  • You don’t need to be a technical resource, analyst or developer. InterWeave supplied the Smart Solution, the servers, the support personnel and most importantly the application knowledge at a process, data and technical level through years of working with these applications

InterWeave Rating

  • I recommend InterWeave to any customer that is looking for a Solution that is configurable to their business. Fast, Flexible, Configurable - InterWeave Delivered for us.

My name is Dan Dietz and I am the CEO of Olejo, Inc., a Massachusetts Corporation, and you can phone me directly at 617-516-6773. Feel free to call us as a reference.


Prosper Learning, LLC.

Prosper was looking for a very tightly integrated MySQL database to Salesforce.com CRM solution. They had tried others with no success. InterWeave gives Prosper Learning the solution it was looking for; Lead and Order Management and CRM - integrated and reconciled in real-time.


MySQL database to Salesforce.com CRM via InterWeave Smart Solutions.

Challenge

  • Needed hosted, bi-directional synchronization between Salesforce.com and Prospers in-house MySQL Lead and Order Database Needed real-time information available in both systems Required effective tracking & management of customer, lead and order Required ease-of-control in scheduling integration transactions
  • Other key requirements included cost-effectiveness & rapid deployment

Solutions

  • Implemented salesforce.com with InterWeave Solutions for their world-wide sales team Hosted the integrated Solution with Rackspace Managed Hosting Moved from decision to full deployment in a short timeframe Required ease-of-control in scheduling integration transactions Online, real-time access to customer and lead information from any location
  • The Integration Manager Console allows easy integration scheduling

Results

  • A fully integrated CRM Solution at a fraction of the cost, time, & risk of traditional client-server systems Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Sales teams spend less time gathering information, more time selling & providing better customer service
"When looking for an integrated CRM solution, we were highly impressed by InterWeave's ability to build and support the integration Solution we required. We had worked with other companies, but with no results. The InterWeave Solutions Portal provides ease of use, flexibility, and quick implementation. The Salesforce.com integrated solution offered immediate benefits that traditional software systems couldn't provide. Our sales team was promptly able to reallocate their time from gathering information to more selling and better customer care."

Lance Pearson, Project Director, Prosper Learning, LLC.


Simple Truths, LLC.

Simple Truths was looking for an integrated Order Management and Financial Application Solution - reconciled in real-time. Integrated Order Management from Nexternal, Financial application is Sage ACCPAC.


Nexternal Order Management system to Sage ACCPAC via InterWeave Smart Solutions.

Challenge

  • Needed hosted, bi-directional synchronization between Nexternal Order Management and the SAGE ACCPAC Financial Application Needed real-time information available in both systems Required effective tracking & management of customer, order and financial data Required ease-of-control in scheduling integration transactions
  • Other key requirements included cost-effectiveness & rapid deployment

Solutions

  • Implemented the Nexternal_Sage ACCPAC integration Solution via the InterWeave Solutions Portal Hosted the integrated Solution with Rackspace Managed Hosting Moved from decision to full deployment in a short timeframe Online, real-time access to customer and lead information from any location
  • The Integration Manager Console allows easy integration scheduling

Results

  • A fully integrated CRM Solution at a fraction of the cost, time, & risk of traditional client-server systems Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Sales teams and Financial team spends less time gathering information, more time selling & providing better customer service
"The integration Solution by InterWeave provides a 2-way, bi-directional synchronization between the Nexternal Order Management System and the SAGE ACCPAC Financial Application. We've been able to reduce head-count, automate our Invoice procedures and basically simplified our business processes. The implementation of the InterWeave Solutions has allowed us to take our business to he next level. We are pleased to be an InterWeave customer."

CEO, Simple Truths, LLC.


Luxurio, Inc.

Luxurio was looking for a very tightly integrated solution to integrate Salesforce.com to Quickbooks, bi-directionally and reconciled in real-time. Salesforce to Quickbooks integration via The InterWeave Solutions Portal.


The Salesforce_Quickbooks Solution creates a bi-directional, real-time bridge between your data in Salesforce and your Quickbooks.

Challenge

  • Required effective tracking & management of account, opportunities, contacts and product data Needed real-time information available in both systems Required effective tracking & management of account, opportunities, contacts and product data Moved from decision to full deployment in a short timeframe
  • Online, real-time integration between all objects in Salesforce with all objects in Quickbooks, uni or bi-directionally, at the data, data format and data hierarchy levels

Solutions

  • Register their company and configure their Salesforce to Quickbooks custom Solution via configuration in The InterWeave Solutions Portal Select the right configuration parameters for their needs - and then generate their custom Solution Required effective tracking & management of account, opportunities, contacts and product data Required ease-of-control in scheduling integration transactions Other key requirements included complete self-service capabilities and total configuration flexibility
  • The Integration Manager Console allows easy integration scheduling

Results

  • A fully integrated CRM/Financial Application at a fraction of the cost, time, & risk of traditional "all-in-one" applications Increased ability to deliver outstanding service to customers & prospects; information is where it needs to be; at the right time, in the right format and for the right people
  • Management and Financial teams spend less time gathering information, more time providing better customer service
  • Required ease-of-control in scheduling integration transactions
"We launched our luxury property website in August, 07 (www.lux.com) and were looking for a very tight integration between Salesforce and our Quickbooks. Additionally, we were looking for a complete outsourced model. The InterWeave team not only provided us the most comprehensive "Self-Service SaaS" configuration model (which allows us to configure our own integration) but introduced us to ITX Corp., the MSP vendor for our Quickbooks hosting (at a great price-point). Comprehensive Offering, Service, 24/7 Support, Automated Error Management, Automated Connection Monitoring - the list goes on and on. The only choice is InterWeave "It's not a luxury - it's a necessity." Michael Murphy, President Luxurio Inc. My direct phone is 1 877-LUX-PROP or visit our website at www.Lux.com.

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